At Welllink, we strive to provide our customers with a seamless and convenient shopping experience. Our Shipping Policy outlines the terms and conditions regarding the shipping of products purchased on our website, www.welllink.in. By placing an order with us, you agree to comply with the following shipping guidelines:

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• Shipping Methods: We offer various shipping methods to cater to different delivery preferences and locations. These methods may include standard shipping, expedited shipping, and express shipping. The availability of shipping methods may vary depending on the destination and the product ordered.

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• Shipping Rates: Shipping rates are calculated based on several factors, including the shipping method selected, the weight and dimensions of the package, and the destination address. Shipping rates will be displayed during the checkout process before payment confirmation. Please note that additional fees, such as customs duties or taxes, may apply for international shipments.

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• Processing Time: Orders are typically processed within 1-3 business days after payment confirmation. During peak seasons or promotional events, processing times may be slightly longer. Once your order has been processed, you will receive a confirmation email with tracking information to monitor the status of your shipment.

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• Estimated Delivery Time: The estimated delivery time varies depending on the shipping method selected and the destination address. While we make every effort to deliver your order within the estimated timeframe provided, please note that unforeseen circumstances, such as inclement weather or customs delays, may affect delivery times. You can track your order using the provided tracking number for real-time updates on the delivery status.

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• Shipping Restrictions: Some products may be subject to shipping restrictions due to their size, weight, or contents. Additionally, we may not be able to ship to certain remote or restricted areas. If your order is affected by any shipping restrictions, we will notify you promptly, and alternative arrangements may be made if possible.

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• Order Tracking: Once your order has been shipped, you will receive a tracking number via email to monitor the progress of your shipment. You can track your order online using the provided tracking number through our website or the courier's website.

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• Shipping Address: Please ensure that the shipping address provided during checkout is accurate and complete to avoid any delays or delivery issues. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

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• Shipping Updates: In the event of any delays or issues with your shipment, our customer service team will promptly notify you via email or phone provided at the time of purchase. We are committed to keeping you informed throughout the shipping process and resolving any concerns or inquiries you may have regarding your order.​

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• Eligibility for Returns: We accept returns for eligible products within 7 days from the date of purchase. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received. Items that are damaged, altered, or not in their original packaging may not be eligible for return.

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• Return Process: To initiate a return, please contact our customer service team at support@welllink.in or through our website's contact form to request a Return Merchandise Authorization (RMA) number. Please include your order number and a brief explanation of the reason for the return in your request. Once approved, we will provide you with instructions on how to return the item.

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• Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to an error on our part, such as receiving the wrong item or a defective product. We recommend using a trackable shipping method to ensure that your return reaches us safely. We are not responsible for items lost or damaged during return shipping.

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• Refund Process: Once we receive and inspect the returned item, we will process your refund within 5-7 business days. Refunds will be issued to the original method of payment used for the purchase. Please note that shipping charges are non-refundable, and a restocking fee may apply for certain returns.

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• Exchanges: If you would like to exchange an item for a different size, color, or model, please follow the return process outlined above to return the original item for a refund, and place a new order for the desired item. Exchanges are subject to product availability.

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• Non-Returnable Items: Certain products may not be eligible for return due to some reasons or other restrictions. These items include but are not limited to personal care products, perishable goods, and customized or personalized items. Please check the product description or contact us for clarification before making your purchase.

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• Damaged or Defective Items: In the rare event that you receive a damaged or defective item, please contact our customer service team immediately upon receipt of the item. We will work with you to arrange for a replacement or refund as quickly as possible.​

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• Contact Information: If you have any questions or concerns regarding our Shipping & Return Policy or your order's shipment, please don't hesitate to contact our customer service team. You can reach us via email at support@welllink.in or through our website's contact form.

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• Policy Updates: We reserve the right to update or modify our Shipping & Return Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. We encourage you to review our Shipping Policy periodically for any updates or revisions.

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By proceeding with your order on www.welllink.in, you acknowledge that you have read, understood, and agree to abide by our Shipping & Return Policy outlined above. Thank you for choosing Welllink for your shopping needs. We appreciate your business!